Your TiM user account is unique to you, just like your cell phone number. If the system is telling you your phone number is in use, an account has already been created with that phone number -- Most likely, you’ve created an account in TiM before. Go to “Login” instead of “Sign up” and try a different email address that you may have used to create an account before.
If you are trying to sign up with an office phone number, use your cell phone number instead. Your office line may be yours for now, but if you change offices, someone else can take over that office line. It's always best to use the phone number and email address that will travel with you from project to project as your login .
*** DO NOT ENTER A FAKE or INCORRECT PHONE NUMBER
TO BYBASS SIGN UP. ***
TiM is a user-based system, which means successful functionality of TiM depends on each person having just one profile and one login, so they can access and track all of their projects in one place. If you create a duplicate profile or user account for yourself, your information will be divided and not easily accessible.
Once you've logged in, you can update your login email to your preferred address. You can also add any other email address you use, or have used in the past, as Alternate Email Addresses so all TiM-related messages are received in one place.
NOTE: If a TiM invite was sent to an email address not connected to your TiM account, Production will need to delete and re-send the invite to an email address that is connected to your TiM account.
If you have further questions, email: firstname.lastname@example.org