How to shred an I-9, then send a fresh I-9 to the employee

Please note that it is best practice in TiM to verify a Form I-9 ASAP after an employee submits the form, to ensure it is verified in a timely manner. Per USCIS regulations, "Employers must complete and sign Section 2 of Form I-9... within 3 business days of the date of hire of their employee."

For instructions, see: How to verify an I-9 in TiM (Completing Section 2 of Form I-9)

If you are unable to verify the employee's I-9 at this moment, but need to bounce their Startwork back, you can shred the I-9 and then select to send the employee a fresh I-9.

How to Shred an I-9 in TIM:

NOTE: Users with Verify I-9 (Whole Crew or Department Only) are able to shred I-9s in TiM.

1. From either Crew Management or the Approval Pipeline, select "Verify I-9."
2. A pop-up will appear. Select "Continue to Verify."
3. At the top left, select "Shred this I-9."
4. A prompt will appear. Type "Shred this I-9" in the text entry field (case sensitive).
5. Click "Continue & Shred I-9."

How to send a fresh I-9 to an employee, after their original I-9 was shredded:

Only users with Approve Startwork as: Startwork Gatekeeper Permission can re-share a fresh I-9. This is done from the Gatekeeper review step.

1. Go to the Approval Pipeline.
2. Click the yellow "Review" button to access Employment Details.
3. At the top of the screen, select "Click here to edit employment details or send back a different packet." This will activate the Employment Details to be modified.
4. Scroll down and DE-select the check box next to "Do not include a Form I-9 in this employee's Startwork packet" (see image below).
5. Click "Send back to Crewmember."

NOTE: This will send the employee a fresh I-9, and prompt them to re-submit their entire packet. However, all their previously recorded answers will be retained, so re-submitting their packet should take less than two minutes!

NOTE: There is a log of logic built into Form I-9 within TiM. Do not upload a PDF of Form I-9 as a Special Packet. Click here to learn why.