If an area of TiM appears off (appears blank, misaligned, or cut off), this issue might be occurring because your browser cache needs to be cleared, or you're using an outdated browser version.
Please clear the browser cache, in order for the browser to be able to receive new information:
- How to clear cache & cookies on Chrome
- NOTE in Chrome: Please select "All-Time" to ensure a full cache clear.
- How to clear cache & cookies on Safari
- How to clear cache & cookies on Microsoft Edge
- How to clear cache & cookies on Firefox
Also, we highly recommend using the latest version of Chrome or Safari to access TiM:
- How to update to the latest version of Chrome
- How to update to the latest version of Safari on Mac
- How to update to the latest version of Microsoft Edge
- How to update to the latest version of Firefox
If you're still experiencing an issue after attempting to troubleshoot via the provided instructions below, feel free to Contact TiM Support for further assistance.
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