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  2. FAQs

FAQs

Common questions we receive from administrators, managers, and crewmembers.

Admin & Manager FAQs

  • What does Work States: "None Designated" Mean?
  • Someone's working at multiple rates/positions. How do I send them Startwork for each role?
  • What does 'No Packet Assigned!' in Crew Management mean?
  • An employee is requesting that their Employment Details be revised. How do I handle this?
  • What's the status of my employee's Startwork?
  • An employee told me that when they go to submit Startwork, they receive the message that their Startwork is not published. What's going on?
See all 10 articles

Crewmember FAQs

  • I don't want my personal email address or phone number to appear on Project Crew Lists in TiM. How can I control this?
  • Who is my Production Contact?
  • Production says they've invited me to the Project but I don't see the email notification. What's up?
  • What is it like to submit Startwork in TiM?
  • There's wrong information on my Startwork. What do I do?
  • What's this notification: The employer made changes to my Startwork?
See all 15 articles
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