FAQs
Common questions we receive from administrators, managers, and crewmembers.
Admin & Manager FAQs
- What does Work States: "None Designated" Mean?
- Someone's working at multiple rates/positions. How do I send them Startwork for each role?
- What does 'No Packet Assigned!' in Crew Management mean?
- An employee is requesting that their Employment Details be revised. How do I handle this?
- What's the status of my employee's Startwork?
- An employee told me that when they go to submit Startwork, they receive the message that their Startwork is not published. What's going on?
Crewmember FAQs
- I skipped opting in to Direct Deposit because I didn't have my Bank info on hand, and now I'd like to opt in. How do I do this?
- I don't want my personal email address or phone number to appear on Project Crew Lists in TiM. How can I control this?
- Who is my Production Contact?
- Production says they've invited me to the Project but I don't see the email notification. What's up?
- What is it like to submit Startwork in TiM?
- There's wrong information on my Startwork. What do I do?