FAQs
Common questions we receive from administrators, managers, and crewmembers.
Admin & Manager FAQs
- What does Work States: "None Designated" Mean?
- Someone's working at multiple rates/positions. How do I send them Startwork for each role?
- An employee needs to receive additional Startwork / a new form. How can I send that in TiM?
- What does 'No Packet Assigned!' in Crew Management mean?
- How can I send a direct deposit form to an employee in TiM?
- An employee is requesting that their Employment Details be revised. How do I handle this?
Crewmember FAQs
- Where can I find my W-2?
- Who is my Production Contact?
- How do I submit a timecard?
- I skipped opting in to Direct Deposit because I didn't have my Bank info on hand, and now I'd like to opt in. How do I do this?
- Production says they've invited me to the Project but I don't see the email notification. What's up?
- There's wrong information on my Startwork. What do I do?