Admin & Manager FAQs
A list of the most common questions we receive from administrators and project managers. Is your Q on this list?
- How can I tell what type of packet each employee has received?
- Someone's working at multiple rates. How do I do a Job Change?
- I sent an invite, but the employee hasn't received it. Help!
- An employee submitted startwork, but it's wrong. How do I edit it?
- Someone's telling me they can't find their startwork, but I built it. What's happening?
- There's a mistake on someone's I-9/they shouldn't have gotten an I-9. How do I send it back or delete it?
- I gave someone the permission to approve start work as a Line Producer (or UPM, etc.), but they can't approve it. Why?
- Why aren't Company Admins appearing on the Crew List for my projects? Do I have to invite them to every production?
- What email address should I use to invite employees?
- What email address should I use as my TiM login?
- Can I send an Invite without a Rate?
- Is startwork automatically sent to the Payroll Company, or do I have to send it?
- Can I upload a crew list to TiM?
- I'm building my packet, but there's no I-9. Why?
- We have a parent company and subsidiary companies. Should we set up multiple company accounts?
- WHERE ARE TIME CARDS! How do I do timecards?
- Who can verify I-9s?
- Who is my Startwork Point Person?
- Why can't I enter a day rate in TiM?
- Why don't I see this employee in Mobile?