Is Startwork automatically sent to the Payroll Company, or do I have to send it?

TiM does not automatically send Startwork to payroll.

Startwork is not automatically sent to payroll once packets are Fully Approved in TiM.

You must initiate the export from the Approval Pipeline in order for Startwork to be exported to any recipient.

For instructions, see: How to export Startwork from TiM

TiM does not automatically export documents to any recipient, because every production has their own workflow, so should have the ability to determine when packets are ready to be exported to a recipient. 

Allowing production to manually export documents also provides an extra opportunity to check that Startwork is completely correct before export. 

NOTE: If you are using TiM and processing payroll with Cast & Crew, it is recommended for clients to not export Startwork directly from TiM to their paymaster, but rather export the Startwork from TiM and then upload and submit Startwork via Cast & Crew's Studio+. This method allows C&C paymasters to process your Startwork more quickly and accurately!

For instructions, see: How to submit Startwork to Cast & Crew payroll when using TiM and Studio+