** Someone MUST click the "Send to Payroll" button from the Approval Pipeline in order for startwork to be emailed to anyone. **
Also see: How to send startwork to payroll
TiM does not automatically send documents to the Payroll Company because we understand that every production has their own workflow, and we want to make sure the Production Company has the ability to determine when packets are ready to be sent to Payroll.
Manually sending the packets to the Payroll Company also provides an extra opportunity to check that the packets are completely correct before they are sent for processing. All kinds of redundant work are caused if a packet is processed with incorrect information.
If you have further questions, please contact: email@example.com