If you are trying to Sign Up for TiM and see the message, "Password does not match criteria with a complexity of only [#]" it means that under "Create a password" a password was not entered, or the password that was entered is not complex enough.
For security purposes, TiM requires that Account passwords have high complexities, to protect the information housed in the system.
To resolve, enter a password that meets the following requirements:
- Password must be at least 12 characters long
- Must not contain your login email
- Must not contain your First Name
- Must not contain your Last Name
- Your password cannot be any of your last 20 passwords
Pro Tips:
- Can't think of a new password?
- There are free "Strong Password Generators" available online that will create a password for you!
- This author recommends passwordsgenerator.net (click here!)
- There are free "Strong Password Generators" available online that will create a password for you!
- Can't keep track of your passwords?
- We highly recommend using a third party password manager app, rather than storing your passwords in your Browser's auto fill settings.
- This author recommends Dashlane (click here!) or BitWarden (click here!)
- The last thing you want to do is write your passwords on a sticky note and leave it on your desk!
- We highly recommend using a third party password manager app, rather than storing your passwords in your Browser's auto fill settings.
- NOTE: Resetting your TiM password will update your password for any applications your OKTA single sign on might be connected to, ie: TiM, My Cast & Crew, Media Services Crew Portal, and CAPS+.
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