If you forgot your password, it's best to reset it (see instructions below). You will need access to your Primary Email Address inbox to receive the password reset link.
Please note, if you use an Alternate Email Address to trigger a password reset, the email notification will be routed to your Primary Email Address inbox.
FYI: If the system is telling you that you are locked out, you have entered an incorrect password too many times. Contact TiM Support and ask a TiM Agent to unlock your TiM Account for you. In the future, click the "Forgot password?" link after no more than one or two attempts so this does not happen again.