A person with Approve Startwork as: Startwork Gatekeeper Permissions can correct submitted Startwork from the Approval Pipeline, as long as the packet has not yet been Fully Approved* (ie: received all necessary approvals in your workflow). You can check an employee's Startwork status from Crew Management.
The following articles provide step-by-step instructions on how to correct Startwork for the following situations:
- Correcting Startwork that is past Gatekeeper Review
- Employee's record is pending I-9 verification, but Employment Details need to be edited or the type of packet needs to be changed
- Employee needs an updated version of the Startwork Template (I-9 already verified)
- Employment Details need to be edited (Startwork is not yet submitted)
- Employment Details need to be edited (I-9 is already verified, Startwork is submitted)
- Employment Details need to be edited (Startwork is Fully Approved)
- Employee should have received a different Standard Packet (I-9 is already verified, Startwork is submitted)
- Employee submitted a Special Packet but needs a Standard Packet instead (I-9 is already verified, Startwork is submitted)
- Employee submitted a Standard Packet but needs a Special Packet instead (I-9 is already verified, Startwork is submitted)
- How to use Add Text to apply internal notes or additional text to Startwork documents
For info regarding how to correct a Form I-9, see: Correcting Form I-9
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