Creating a TiM Company Account after a TiM Intro Training

If you're reading this, you probably recently attended one of our live online Intro Trainings! Thanks for attending!

If you would like to attend an Intro Training, please email setup@hellotim.com with your request.

Your next steps are to:

1. Sign Up to create your TiM User Account (click here!). See step-by-step instructions below.
   • If you already have a TiM Account, no need to create another! Just go to hellotim.com and Log In!
   • You will log in to your TiM User Account to connect to TiM. Your TiM User Account is unique to you. You will be able to access multiple Projects and multiple Company Accounts from your sole TiM User Account. 
2. Create your TiM Company Account. See step-by-step instructions below.
   • A TiM Company Account created so a production company can manage its Projects from a single dashboard. You will navigate to this Company Account by logging in to your User Account first.

NOTE: You must have a TiM User Account for yourself first, before you can create a Company Account (see Step 1, below).

Step 1. Sign Up to create your own TiM User Account, or log in to your existing TiM Account, then select "Create a Company Account!" 

If you do not already have a TiM User Account, Sign Up with TiM:

NOTE: TiM is a User-based system. Your TiM User Account is specific to you; all the information contained within your User Account should be your own. It is never necessary to use your information to create a TiM User Account for another person or Company, and you should never use the information of another person or Company to create a User Account for yourself. 

• Go to hellotim.com and select "Login", then select "Sign Up".
• Enter your name, phone number, and email to create your TiM User Account.
• Click here for more detailed instructions regarding signing up with TiM.

NOTE: If you have a work-related email and a personal email, please see: I have a personal email address and a work email address. What should I use as my TiM login?

• You will be prompted to complete a short Profile.

Enter your own information to complete your TiM Profile, not the information of the Company. You'll enter Company Information later.

• Click "Save." This will take you to your TiM Account dashboard. 
• Select "Create a Company Account!" 
• Continue to step 2 to create your Company Account.

If you already have a TiM User Account:

• Go to hellotim.com and select "Log in." 

NOTE: Do not select "Sign Up." Since you already have a TiM User Account, you will never need to create another one, because you can manage multiple Projects and Company Accounts from a single login! You will be able to create a new TiM Company Account once logged in to your existing TiM User Account!

• Once logged in, select "Company Account" from the header bar. A drop down menu will appear.
• Select "+ Create Company Account."
• Continue to step 2 to create your Company Account.  

Step 2. Complete your Company Info 

• You will be prompted to enter your Company's information to create the TiM Company Account.
  • Enter your Company's information here, not your own personal information! 
    • Your Company's contact information can be, and will most likely be, different than the email and phone number you used to log in to or sign up with TiM.
  • The information entered here will be the default contact information when creating new Projects, and will be used as reference for employees you hire. This default company information can be edited at any time, and adjusted on a Project-by-Project basis. 

NOTE: If your production company has or uses multiple production entities, we recommend that the information entered here (Company Name, address, phone number) is the information of the main parent company. You will have the opportunity to assign production entity names on a Project-by-Project basis. Keep in mind, this Company Account will be used to house and manage multiple Projects at once, even if each Project is being produced by a unique subsidiary.

• Review, then accept the Terms of Service for Company Accounts.
• Click "Create Company Account." 
• Continue to step 3 to activate your Company Account.

Step 3. Activate your Company Account.

• After your TiM Intro Training, you were sent a TiM Company Account Invite via email from donotreply@hellotim.com, which contained an Activation Code (see image below). 
  • If you did not receive this email yet, you can email setup@hellotim.com to follow up, or, please stand by - a TiM representative was notified of your Company Account creation and will contact you shortly. 

• Once you receive the email, enter the code and click "Verify Code." This will activate your Company Account!

Step 4. Enter your Company's Payroll Processor Information. 

Once your Company Account is activated, TiM highly recommends that you add your Payroll information within "Company Info," so that it can be automatically pre-populated into Production Info for each new Project you create. 

• From your Company Dashboard, select "Company Information." 

NOTE: Your Company's Info and Address will already be populated from when you created the Company Account (see Step 2, above).

Payroll Company/Employer of Record Info:

For Media Services Clients:

• Select your Non-Union and Union Payroll Company names from the drop downs provided.
  • If your show is Non-Union only, select the "N/A" checkbox next to Union Payroll Company.
• Enter your Payroll Coordinators' Email Addresses. 
  • NOTE: Every Media Services client is assigned two Payroll Coordinators. You will see there are two fields available for you to enter each email address. 

If you do not know your Payroll Company/Employer of Record Name(s) or your Payroll Coordinator contact information, contact your Media Services Sales Rep or you can email setup@hellotim.com.

• To quickly enter your Payroll Company Address, select "Insert Media Services NY Address" or "Insert Media Services CA Address." Or, enter the information manually.

For Non-Media Services Clients:

• Enter the names of your Non-Union and Union Payroll Companies.
  • If your show is Non-Union only, select the "N/A" checkbox next to Union Payroll Company.
• Enter your Paymaster Email Address(es).
  • This should be the email address(es) of whoever needs to receive completed payroll forms from your Project.

NOTE: You can enter more than one email address, separated by a comma. Paymaster Email Addresses can also be set on a per Project basis within each Project's Production Info.

• Select a Pay Frequency and Designated Pay Day from the drop downs. 

NOTE: Pay Frequency and Designated Pay Day can also be set on a per Project basis within each Project's Production Info.

• Click "Save Changes."  

Great! The next steps are to invite fellow team members as Company Admins so they can assist in managing your new TiM Company Account and to upload and build your Company Forms, which you'll use to assemble your Startwork packets!

Read Next:

What is a Company Admin?

How to upload & build Company Forms